Frequently Asked Questions

FAQs for Myriad Digital Products

1. How will I receive my digital products?

Once you’ve completed your purchase, you’ll receive an email confirmation with a link to download your digital products. Make sure to check your spam/junk folder if you don’t see the email in your inbox. You can also access your downloads directly from your account on our website. Easy peasy!

2. Can I access my downloads multiple times?

Yes! Once you’ve purchased a product, it’s yours. You can download it as many times as you need, but please save it securely as download links may expire after a set period.

3. What are resell rights, and how can I use them?

Resell rights allow you to sell our digital products to your own customers under certain conditions:

• You cannot claim the product as your own creation.
• The product must not be altered or modified unless explicitly stated.
• You must adhere to any additional guidelines provided in the product’s terms of use.

If you’ve purchased a product with resell rights, detailed instructions will be included in your download.

4. Can I share my purchased products with others?

No. Unless you’ve purchased resell rights, your purchase is for personal use only. Sharing files or redistributing them in any form violates copyright laws and our terms of service. Sharing might seem kind, but it’s not fair to the creators!

5. What should I do if I have trouble accessing my files?

First, take a deep breath. Then, try these steps:

• Check your email for the download link.
• Ensure you’re logged into your account on our website.
• If all else fails, email our support team at hayley@myriadservices.co.uk . We’ll sort it out faster than you can say “digital magic.”

6. Can I get a refund for digital products?

Due to the nature of digital products, refunds are generally not available once the files have been accessed or downloaded. If you encounter any issues, contact us, and we’ll do our best to help.

7. What formats are the products available in?

Most of our products are delivered in universal formats like PDF, JPEG, or PNG. Specific format details will be mentioned on the product page.

8. Are your products compatible with all devices and software?

Our products are designed to work across a range of devices and programs. However, we recommend checking the product page for any specific requirements before purchasing.

9. Can I use these products for commercial purposes?

If you’ve purchased a licence that includes commercial use, you’re free to use the products in your projects or services. Always double-check the specific licensing terms provided with each product.

10. Do you offer custom digital products?

Yes! If you’re looking for something tailored to your needs, reach out via our contact page, and we’ll discuss your project. Think of us as your digital fairy godparent.

11. I have another question that’s not listed here—help!

No problem! Drop us a line at hayley@myriadservices.co.uk and we’ll get back to you ASAP. We love a good challenge.